Terms And Conditions

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Mabutane Villas

Mabutane Villas

Check-In and Check-Out

Check-in time: 14:00

Check-out time: 10:00

Early check-in and late check-out are subject to availability and may attract an additional charge.

Booking and Payment

Full payment is required on or before check-in unless otherwise agreed.

Prices are quoted per room per night and include applicable taxes (unless stated otherwise).

Children and Extra Beds

Children under 12 years stay free when using existing bedding.

Extra beds or baby cots are available on request, subject to availability and an additional charge.

Meals

Breakfast is served between 07:00 – 10:00 unless otherwise arranged.

No cooking is allowed in rooms unless staying in self-catering units.

Smoking Policy

Smoking is not permitted inside guest rooms.

Designated smoking areas are provided outside.

Noise and Conduct

Quiet hours are from 22:00 to 07:00.

Parties or loud gatherings are not permitted.

Management reserves the right to ask guests to leave if behavior is disruptive or damages property.

Pets

Pets are not allowed, unless by prior arrangement.

Loss or Damage

Guests are responsible for any loss or damage caused to the property.

Management is not responsible for loss of personal belongings or valuables left in rooms.

Cancellation Policy

Standard Rate Bookings

Free cancellation up to 7 days before arrival.

50% of the total booking will be charged for cancellations made 3–6 days before arrival.

100% of the total booking will be charged for no-shows or cancellations within 48 hours of arrival.

Non-Refundable Bookings

Full payment is required at the time of booking.

No refunds will be issued in case of cancellation, modification, or no-show.

Group or Long Stay Bookings

Different cancellation policies may apply for group bookings or stays exceeding 7 nights.

A deposit of up to 50% may be required at the time of booking.

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